The document below is a description and presentation on my research on the Berlitz teachers Motivations and Teaching Beliefs. With the information obtained on this research, a plan was put in place to recruit and hire teachers that better fit the Berlitz culture.
As an Instructional Manager at Berlitz, one of my roles was to hire, train and develop instructors. While it is a lot of fun to work with new employees, it is important to have a high retention level, so our clients receive our best service and our teachers feel comfortable and safe in our schools.