Below you will find an example of a Rubric I created for a Spanish class while working on role plays. I like to use Rubrics because they are the perfect tool for assessing learning when the activity is subjective like in the case of a role play or even a simulation. In those type of fluency activities there is not a right or wrong answer as in a multiple choice assessment. In other words, the learners are using the language in a less controlled environment.
The example below is a description of an assessment plan for a development session on customer service. This plan includes 2 Classroom Assessment Techniques (CAT), which are perfect to evaluate learners' skills and new knowledge without having a formal test. The CATs used were CAT 1: "Background Knowledge Probe" and CAT 20: "What's the principle?” from Cross and Angelo (1993).
Cross, K. P., & Angelo, T. A. (1993). Classroom assessment techniques: A handbook for college teachers. Ann Arbor, MI: National Center for Research to Improve Postsecondary Teaching and Learning, University of Michigan